Purchases and Cancellation Policy: 

• All prepaid purchases are final and cannot be cancelled. 
• Please note that patterns or colours may vary from the images displayed on the website. 
• Once a purchase is completed, changes or deletions of items are not permitted. If you are dissatisfied with your purchase, you may initiate a return. 
• If a prepaid order is refused at delivery or if the customer is unavailable to receive it, the parcel will be returned to us. All orders are strictly prepaid.
  
  

Order Processing:

• Orders are generally processed and shipped within Minimum 3 business days and  from the date of placement.
• Please be aware that processing times may extend during peak periods or sales. Orders will not be processed on Sundays or public holidays.
  
  

Delivery Address:

• Please ensure that the delivery address provided at checkout is accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect address information. 
• Once an order is placed, changes to the delivery address cannot be accommodated. Address modifications cannot be made once the order is in transit.

Shipping:

• We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders.
  
  

Lost or Delayed Shipments:

• Delivery delays may occur due to unforeseen circumstances or political issues in the delivery zone. 
• In the unlikely event of a lost or significantly delayed shipment, please contact our customer support team at support@sunnexjeans.com. We will address the issue promptly.
  
  

Questions or Concerns:

For any inquiries or assistance regarding shipping or your order, please contact our customer support team at support@sunnexjeans.com